Shipping & Return Policy
Shipping & Returns
Order Fulfillment
​
Sierra Home will process your standard shipping online order within 3-5 business days, given all items are in stock. Should you need your item sooner than ground shipping, we offer several expedited shipping options at checkout. Our warehouse team ships everyday. As soon as your order leaves our hands, you will receive tracking details in your inbox.
​
​
Return Policy
At Sierra, our commitment to your satisfaction extends beyond the moment you make a purchase. We understand that sometimes, preferences may evolve, or unexpected circumstances arise. That's why we've crafted a return process that reflects our dedication to ensuring your experience with us remains seamless.
Should you find yourself not entirely enchanted with your order, rest assured that we have a hassle-free return policy in place for your peace of mind. You have a generous window of 30 days from the date of purchase to decide if the item aligns perfectly with your expectations.
​
To embark on the return journey, we kindly ask that the item(s) be in their original condition and unused, with all tags and packaging preserved. It's our way of maintaining the integrity of your shopping experience. We also appreciate your effort in including the original order confirmation or packing slip with your return, as it helps us expedite the process and ensures a smooth return journey.
​
Your satisfaction is our priority, and at Sierra, we believe in making every step of your shopping experience as delightful as the first. Thank you for choosing Sierra – where your contentment is the heartbeat of our service.
​
For any additional questions, please contact: help@sierra-home.com